Developing an effective Risk Management Plan
can help keep small issues from developing into emergencies. Different types of
Risk Management Plans can deal with calculating the probability of an event,
and how that event might impact you, what the risks are with certain ventures
and how to mitigate the problems associated with those risks. Having a plan may
help you deal with adverse situations when they arise and, hopefully, head them
off before they arise.
1.
Understand how Risk Management works. Risk
is the effect (positive or negative) of an event or series of events that take
place in one or several locations. It is computed from the probability of the
event becoming an issue and the impact it would have (See Risk = Probability X
Impact). Various factors should be identified in order to analyze risk,
including:
·
Event: What could happen?
·
Probability: How likely is it to happen?
·
Impact: How bad will
it be if it happens?
·
Mitigation: How can
you reduce the Probability (and by how much)?
·
Contingency: How can
you reduce the Impact (and by how much)?
·
Reduction = Mitigation
X Contingency
·
Exposure = Risk –
Reduction
ü
After you identify the
above, the result will be what’s called Exposure. This is the amount of risk
you simply can’t avoid. Exposure may also be referred to as Threat, Liability
or Severity, but they pretty much mean the same thing. It will be used to help
determine if the planned activity should take place.
ü
This is often a simple
cost vs. benefits formula. You might use these elements to determine if the
risk of implementing the change is higher or lower than the risk of not
implementing the change.
ü
Assumed Risk. If you
decide to proceed (sometimes there is no choice, e.g. federally mandated
changes) then your Exposure becomes what is known as Assumed Risk. In some
environments, Assumed Risk is reduced to a dollar value which is then used to
calculate the profitability of the end product.
2. Define
your project. In
this article, let's pretend you are responsible for a computer system that
provides important (but not life-critical) information to some large
population. The main computer on which this system resides is old and needs to
be replaced. Your task is to develop a Risk Management Plan for the migration.
This will be a simplified model where Risk and Impact are listed as High,
Medium or Low (that is very common especially in Project Management).
3. Get
input from others. Brainstorm on risks. Get several people together that are familiar
with the project and ask for input on what could happen, how to help prevent
it, and what to do if it does happen. Take a lot of notes! You will use the output of
this very important session several times during the following steps. Try to
keep an open mind about ideas. "Out of the box" thinking is good, but
do keep control of the session. It needs to stay focused and on target.
4. Identify
the consequences of each risk. From
your brainstorming session, you gathered information about what would happen if
risks materialized. Associate each risk with the consequences arrived at during
that session. Be as specific as possible with each one. "Project
Delay" is not as desirable as "Project will be delayed by 13
days." If there is a dollar value, list it; just saying "Over
Budget" is too general.
5. Eliminate
irrelevant issues. If
you’re moving, for example, a car dealership’s computer system, then threats
such as nuclear war, plague pandemic or killer asteroids are pretty much things
that will disrupt the project. There’s nothing you can do to plan for them or
to lessen the impact. You might keep them in mind, but don’t put that kind of
thing on your risk plan.
6. List
all identified risk elements. You
don’t need to put them in any order just yet. Just list them one-by-one.
7. Assign probability. For each risk element
on your list, determine if the likelihood of it actually materializing is High,
Medium or Low. If you absolutely have to use numbers, then figure Probability
on a scale from 0.00 to 1.00. 0.01 to 0.33 = Low, 0.34 to 0.66 = Medium, 0.67
to 1.00 = High.
Note: If
the probability of an event occurring is zero, then it will be removed from
consideration. There’s no reason to consider things that simply cannot happen
(enraged T-Rex eats the computer).
8.
Assign impact. In general, assign Impact as High, Medium
or Low based on some pre-established guidelines. If you absolutely have to use
numbers, then figure Impact on a scale from 0.00 to 1.00 as follows: 0.01 to
0.33 = Low, 0.34 – 066 = Medium, 0.67 – 1.00 = High.
Note: If the impact of
an event is zero, it should not be listed. There’s no reason to consider things
that are irrelevant, regardless of the probability (my dog ate dinner).
9.
Determine risk for the element. Often, a table is used
for this. If you have used the Low, Medium and High values for Probability and
Impact, the top table is most useful. If you have used numeric values, you will
need to consider a bit more complex rating system similar to the second table
here. It is important to note that there is no universal formula for combining
Probability and Impact; that will vary between people and projects. This is
only an example (albeit a real-life one):
Be
flexible in analysis. Sometimes it may
be appropriate to switch back and forth between the L-M-H designations and
numeric designations. You might use a table similar to the one below.
2. Rank
the risks. List
all the elements you have identified from the highest risk to the lowest risk
.
3. Compute
the total risk: Here
is where numbers will help you. In Table 6, you have 7 risks assigned as H, H,
M, M, M, L, and L. This can translate to 0.8, 0.8, 0.5, 0.5, 0.5, 0.2 and 0.2,
from Table 5. The average of the total risk is then 0.5 and this translates to
Medium.
4. Develop
mitigation strategies. Mitigation
is designed to reduce the probability that a risk will materialize. Normally
you will only do this for High and Medium elements. You might want to mitigate
low risk items, but certainly address the other ones first. For example, if one
of your risk elements is that there could be a delay in delivery of critical
parts, you might mitigate the risk by ordering early in the project.
5. Develop
contingency plans. Contingency
is designed to reduce the impact if a risk does materialize. Again, you will
usually only develop contingencies for High and Medium elements. For example,
if the critical parts you need do not arrive on time, you might have to use
old, existing parts while you’re waiting for the new ones.
6. Analyze
the effectiveness of strategies. How
much have you reduced the Probability and Impact? Evaluate your Contingency and
Mitigation strategies and reassign Effective Ratings to your risks.
7. Compute
your effective risk. Now
your 7 risks are M, M, M, L, L, L and L, which translate to 0.5, 0.5, 0.5, 0.2,
0.2, 0.2 and 0.2. This gives an average risk of 0.329. Looking at Table 5, we
see that the overall risk is now categorized as Low. Originally the Risk was Medium
(0.5). After management strategies have been added, your Exposure is Low
(0.329). That means you have achieved a 34.2% reduction in Risk through
Mitigation and Contingency. Not bad!
8. Monitor
your risks. Now
that you know what your risks are, you need to determine how you’ll know if
they materialize so you’ll know when and if you should put your contingencies
in place. This is done by identifying Risk Cues. Do this for each one of your
High and Medium risk elements. Then, as your project progresses, you will be
able to determine if a risk element has become an issue. If you don’t know
these cues, it is very possible a risk could silently materialize and affect
the project, even if you have good contingencies in place.
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