A robocall is
an automated telephone call initiated by an autodialer for delivery of a
prerecorded message.
Robocalls are used for a wide
variety of communications including public service announcements, appointment
reminders, marketing, advertising, opinion polls and political campaigns.
They’re also often used illegally for phone scams.
Robocalls
often enable interaction from the recipient, either through voice or keypad
input or through transfer to an agent or representative. A scam robocall, for
example, might involve a message congratulating the recipient on winning a
cruise and requesting them to press 1 to speak to an operator.
The term
robocall derives from the fact that the call is completely automated, as if
conducted by a robot.
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